Sharing our passion for over 10 years

High on Bikes Cycle Parts and Accessories

Customer Helpline: contact@highonbikes.com +44 (0) 1704 841529

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Delivery

Next Working Day Delivery*

£7.95

*Orders must be placed before 15:00 to qualify. Full tracked with SMS and email updates.

Free UK Delivery on Orders over £10*

£FREE

*On all orders. Approx 2 - 3 working days for delivery using Royal Mail.

Worldwide
Delivery*

£Varies

*Approx 5 - 25 working days for delivery using tracked Airmail Services

We aim to send all orders out as quickly as we can which is normally the same working day if ordered before 3pm. Small packages are sent using Royal Mail First Class (1 to 2 day delivery), Tracked and Special Delivery for higher value items. Bulkier items like Wheels, Frames and Home Trainers are sent with one of our couriers either DPD or Parcel Force. All orders are fully insured and most will require a signature on delivery.

We offer an Optional Next Working Day Delivery service for orders placed before 3pm. Depending on the size and weight of the item and your postal location we send with Royal Mail Special Delivery 1pm and our Courier DPD on their 24 hour service.

DPD, Parcel Force, Royal Mail Delivery Services

Postage / Shipping Rates

Postage rates are calculated by the weight and price of the items in your shopping basket and the location they are being posted to. Follow the checkout process to Step 4 after you have logged in and selected your postage location the shipping will be displayed.

Returns

If for any reason you are unhappy with your purchase, simply return it to us unused in its original packaging.

We will issue a refund for the price you paid for the item excluding any postage costs. If the return is due to HighonBikes.com making a mistake in your order we will also refund appropriate postage costs. If the return is due to the item being damaged or faulty then please contact us. You should inform us of items that have been damaged during delivery with 3 days of recieving it so we can make the appropriate claims. If you are returning an item please make sure you use sufficient packaging so it doesn't get damaged in transit.

Also we recommend using a recorded delivery and insurance for valuable items. HighonBikes.com is not responsible for returns that never make it back to us.

If you require assistance please contact us on:

contact@highonbikes.com | +44 (0) 1704 841529